Shipping and Delivery
Every order is packed and shipped with love by our Treehouse HQ Teammates!
Ordering & Processing
Red Aspen orders are processed, packed and shipped out of our Meridian, Idaho warehouse on Monday - Friday (excluding major holidays). Once placed, most orders leave the warehouse within 48 hours. During promotions, holidays and the end of the month, shipments may be delayed as a result of higher ordering volumes.
Once your order leaves our warehouse, you will receive a shipping confirmation email that will include the tracking number for your package.
Things to Note...
The shipping & delivery chart shows the estimated number of business days for an order to reach you once it leaves the Red Aspen Warehouse. Please add 2-6 business days for processing.
Your Business Kit purchase ships for free. Plus, you can add additional products onto your Business Kit purchase and get free shipping on your entire order.
Shipping fees, sales tax and Pop-up credits do not count towards your order subtotal.
Did you spend over $100 (minus tax, shipping cost, and pop up rewards)? To reward your shopping prowess, we are shipping your order, Economy, to you for FREE. Or select Standard Shipping for only $4.99. Go you!
Economy Shipping
Economy shipping is a flat rate of $4.99.
- Orders shipped via Economy shipping are typically processed within 48 hours and arrive in 4-10 business days.
- Due to higher sales volumes during the holidays, promotions, and end of the month, please allow additional processing time.
Standard Shipping
- Standard shipping is a flat rate of $9.99.
- Orders shipped via Standard shipping are typically processed within 48 hours and arrive in 2-5 business days.
- Due to higher sales volumes during the holidays, promotions, and end of the month, please allow additional processing time.
Priority Shipping
- Priority shipping is a flat rate of $15.
- All Priority orders placed by 1 PM MT will be processed and shipped the same day.
- Orders placed after 1 PM MT will be shipped the following business day.
- Orders processed after 1 PM MT on Friday, or the day before a holiday, will be shipped on the following Monday or business day.
- Priority orders arrive between 1-3 business days.
Express Shipping
- Express shipping is a flat rate of $36.
- All Express orders placed by 1 PM MT will be processed and shipped the same day.
- Orders placed after 1 PM MT will be shipped the following business day.
- Orders processed after 1 PM MT on Friday, or the day before a holiday, will be shipped on the following Monday or business day (holiday). Express orders arrive between 1-2 business days.
Business Kit
Just purchased a Business Kit? Welcome to Red Aspen! As a perk, we are shipping your kit to you for FREE!
Take a minute and add some additional products to your order. It will all ship to you for FREE. Business Kits ordered prior to 1 PM MT Monday through Friday will be shipped the same day. (Did we mention we’ll also ship your entire order for FREE?!)
Contact Support If...
- You are unable to retrieve your package.
- Your order was sent to the wrong address.
- Your order is missing.
- Your shipment has been delayed longer than estimated business days in chart above (allow 2-6 business days for processing).